krzysztof.daniel
Those are not really about mapping per se, but about thing that mapping requires. Ping @cdaniel before adding new suggestions.
- User needs
- 60 ways to understand customers https://www.userfocus.co.uk/articles/60-ways-to-understand-user-needs.html
- user journeys for beginners https://theuxreview.co.uk/user-journeys-beginners-guide/