Pharmakon - simultaneously presenting remedy (promise), poison (challenges) and a scapegoat.
When using Wardley maps to challenge assumptions would it be useful to borrow from the concept of pharmakon and think about maps as medicine with side effects?
A side effect can be therapeutic or adverse but is secondary to the one intended.
A Wardley map can reveal all sorts; waste, duplication, lack of awareness, etc. Depending on your position within an organisation and your mindset, you may experience a mixture of emotions upon these discoveries; relief, joy, embarrassment, shame, …
All these side effects can be channelled and defused through the map - the scapegoat.
So, mapping is a form of medicine with side effects. Any thoughts?